Privacy Policy

Thank you for accessing the Knives-America.com. We respect your privacy and want to protect your personal information. At Knives-America, your privacy and your confidence in the security of your personal information is a number one priority for us. To learn more, please read this Privacy Policy.

This Privacy Policy explains how we collect and use your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting our Site, you accept the practices described in this Policy.

We are not responsible for the content or privacy practices on any non-Knives-America.com web site to which this Site links or that links to this Site.

Information Collection and Use

1. Information Collection.

   We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

   • Help make this Site easier for you to use by not having to enter information more than once.
   • Help you quickly find information, products, and services.
   • Help us create content on this Site that is most relevant to you.
   • Alert you to new information, products, and services that we offer.
     1. Registration and Ordering. When registering with our site, you will be asked only for the minimal information that is required. This information is stored to make your shopping experience with us easier by not requiring you to reenter common information each time you check out. In addition, this also allows us to communicate with you, if you elect, regarding our company, products, and up coming discounts. We do not sell or share any customer data outside our company at any time other than what is necessary to process and fulfill your order.
     2. Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for a knife giveaway; to request us to notify you when we receive a new brand or new product; to sign up for our email newsletter and special offers. Your participation in a contest is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest winners and to award prizes. We may post on our Site the names and cities of contest winners.
     3. Cookies and Other Technology. Like many sites, this Site employs cookies to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.
        1. Cookies are small pieces of information that are stored as text files by your Internet browser on your computer's hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of this Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THIS SITE'S COOKIES DO NOT AND CANNOT INFITRATE A USER'S HARD DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware.
   • Age. You must be at least 18 years old to purchase on our Web site. Anyone under the age of 18 who wishes to purchase must have a parent or guardian do so for him or her.
   • Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.

2. Information Use and Disclosure.

   1. Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve our Site's content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.
   2. Communications with You: We will use your personal information to communicate with you about our site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. Also, you may submit your email address for reasons such as to register for a free knife giveaway; to request us to notify you when we receive a new brand, new product or to sign up for our email newsletter and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
   3. External Use. We want to provide you with excellent service and to offer you a great selection - we sell merchandise, not information. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:
      1. As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name and shipping address.
      2. Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)
      3. (vii) We publicly disclose the name, city, and state of the weekly winner of the Free Knife Giveaway.

Data Security

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section of this Site, by telephoning, or emailing your request to Knives-America.com's Customer Service department at 1-618-405-4160 or customerservice@knives-america.com. Please do not email your credit-card number or other sensitive information.

Offline Collection, Use & Disclosure of Information

As you might expect from Knives-America.com, the majority of information that we collect is obtained through our Site, and this Privacy Policy applies only to that online collection of personal information. We also collect information offline, where we also try to protect the privacy of you personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information), we will enter it into our database through SSL encryption. (See the Data Security section above for more information). As we mentioned, we sell merchandise, not information, and we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.

Update to this Policy

If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated.